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People Operations Specialist



About the Role

About us:
Our mission is simple—we’re changing the way we care for our parents so they can live safely at home as they age. But how we accomplish our mission is anything but simple. Every day, we’re solving complex problems that don’t come with a playbook. Sound exciting? If you’re someone who shares our core values—Care Starts with Connection, Great Solutions Demand Empathy, When You Grow We Grow, Our Differences Propel Us—let’s talk.

Founded in 2014, Honor is now one of the fastest-growing, non-medical home care companies in the U.S. Why? We realized that by combining our amazing technology and operations with the local, personal touch of our partner agencies, we could make real progress transforming this fast-growing, $30BN industry. Honor’s unique approach is driving our leadership as an innovator—and our rapid growth. We have cutting-edge machine learning, a beautiful, well-designed app, and industry-leading design, paired with a strong sales, marketing, and support engine. But we're not a tech company, we're a human company. The technology we design just helps our people be even better at their jobs.

About the Work:
The People Operations team is the backbone of the People Team. We create conditions that support productivity and an outstanding employee experience. Honor is looking for a People Operations Specialist who will support the People Team responsibilities related to the management of our HR systems.

Provide day-to-day support to any user of the company’s HRIS systems.
Maintain system security through the management of user profiles, user role updates, and troubleshooting user access issues.
Responsible for the accurate reporting and analytics of employee data through recurring and adhoc reports, and the administration of HR dashboards.
Assist with the selection, implementation, and rollout of new HR tools and softwares, including configuration, communication, and training.
Apply and recommend new processes that enable the People Operations Team to operate at the highest level of efficiency possible.
Regularly review HRIS system processes and procedures for areas of deficiency, make recommendations on system improvements, and lead or assist in the deployment of enhancements.
Create and maintain process and procedure documentation for all HR tools and softwares.
Perform regular and as needed audits of employee data to ensure the highest level of data integrity across all HRIS systems.
Assist in the creation of new and maintenance of current HRIS system integrations, file feeds, data transfer processes.
Coordinate and collaborate with cross functional teams outside of People Operations to support the implementation of system and process enhancements.
Provide general HR support to the People Operations function to help support strategic operational initiatives.
Performs other duties as required.

About you:
You are a detail oriented, self-motivated, data-driven, and collaborative individual who is passionate about fostering a positive work culture, creating efficiencies, and thrives in a fast-paced environment. In this role you will be a key player in supporting People processes and systems that will help Honor continue to build a world class team and employee experience.

To succeed in the role, you’ll need:
3+ years of experience in HR/and or HRIS management.
Knowledge and mastery of various HR tools and softwares, experience with Paylocity a plus.
Ability to foster effective working cross-functional relationships as well as with vendors and external stakeholders.
Expertise in effectively gathering and organizing data in a way that best supports stakeholder needs, including reports and dashboards.
Advanced level MS Excel & GSuite skills.
Ability to identify and resolve problems in a timely manner using sound judgment.
Excellent communication skills, both written and orally, and ability to maintain relationships with key stakeholders.
Strong attention to detail and analytical data skills.
Ability to use judgment in balancing the needs of the end user while considering the policies and procedures of the company.
Experience with the implementation and management of an enterprise HCM solution is a plus.
Bachelor's degree preferred.
What’s next?

Honor is remote friendly! We're hiring across the U.S., with an entirely virtual interview and onboarding process. No roles will require permanent relocation, but as conditions allow, we'll have office space for in-person collaboration in our San Francisco Bay Area, CA and Austin, TX hubs. If you're looking for a great job that offers you the opportunity to work from home, we'd love to talk to you.

About the Company

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